MosqueMe Donation & Payment Terms

Last Updated: 23 June 2026 Document Version: 0.20

These Donation & Payment Terms apply when you use a MosqueMe donation page, including donate.mosqueme.com, a MosqueMe web checkout, or a donation page linked from the MosqueMe app, website, email, QR code, message, or campaign page.

These terms should be read with the MosqueMe Terms & Conditions and Privacy Policy. If there is a conflict for a donation made through MosqueMe, these Donation & Payment Terms apply to that donation flow.

These services are provided under the name MosqueMe, by the operator identified in the MosqueMe Terms & Conditions. For donation-refund requests, contact the receiving mosque, charity, or charitable organisation first. For privacy matters, see the MosqueMe Privacy Policy.

These terms apply only where the relevant donation, payment, or admin service is available. The availability of a service or payment method may vary.

1. Key Points Before You Donate

• You are donating to the named mosque, charity, charitable trust, CIO, association, or charitable organisation shown on the donation page.
• A donation is a voluntary gift. It is not a purchase of digital content, app features, rankings, badges, subscriptions, visibility boosts, or access to MosqueMe.
• MosqueMe provides fundraising technology and donation checkout support. The receiving organisation is responsible for the campaign purpose, use of funds, Gift Aid eligibility, charity-law duties, and donor records after payout.
• Donations linked from the app should open outside the app in your device browser, not inside an in-app payment checkout or WebView.
• Payment details are processed using the payment provider shown at checkout. The payment forms are designed so MosqueMe does not receive or store your full card number or card security code.
• Before payment, the donation page will show the receiving organisation, campaign purpose, donation amount, MosqueMe Platform Fee, any Optional MosqueMe Tip selected, Payment Processing Fee or estimate, total amount you will pay, and estimated amount received by the recipient.
• Donations are normally final once processed. Refund decisions normally sit with the receiving organisation under its own policy and legal duties. MosqueMe does not normally hold the donation amount or decide recipient refund requests.
• "Anonymous publicly" means anonymous on the public donor list. MosqueMe, the Payment Provider, the receiving organisation, banks, HMRC, regulators, fraud-prevention providers, or law enforcement may still receive or use donation details where lawful and necessary.

2. Definitions

In these terms:

• "Campaign" means a fundraiser, appeal, donation page, QR donation page, or other donation request shown through MosqueMe.
• "Donation" means a voluntary charitable gift or contribution made through a MosqueMe donation page.
• "Donor" means the person making the donation.
• "Mosque Admin" means an authorised person who manages or submits a campaign on behalf of a mosque, charity, or charitable organisation.
• "MosqueMe", "we", "us", or "our" means the operator providing services under the name MosqueMe, as identified in the MosqueMe Terms & Conditions.
• "Payment Processing Fee" means a card, wallet, bank, payment-provider, or payment-network cost connected with processing the payment.
• "Payment Provider" means the payment processor shown during checkout.
• "Recipient" means the mosque, charity, charitable trust, CIO, unincorporated charitable body, association, or other charitable organisation named on the donation page as receiving the donation.
• "MosqueMe Platform Fee" or "Platform Fee" means a disclosed amount retained by MosqueMe for operating, maintaining, securing, supporting, and improving the MosqueMe donation platform.
• "Optional MosqueMe Tip" means an optional extra support amount chosen by the donor for MosqueMe. It is separate from the Donation, separate from the MosqueMe Platform Fee, separate from Payment Processing Fees, not paid to the Recipient, and not eligible for Gift Aid unless the law and HMRC rules clearly permit otherwise.

3. Who You Donate To

Each donation page should identify the intended recipient of the donation. Where available, the page should show:

• recipient public name;
• recipient legal name;
• charity number, company number, CIO number, trust details, or other registration details where applicable;
• registered or operating address where appropriate;
• campaign title and purpose;
• target amount, if any;
• campaign type, such as Pay Now, Pledge Only, or both;
• whether Gift Aid is enabled after recipient eligibility checks;
• whether the connected payout account is enabled; and
• a plain-English fee summary.

MosqueMe may verify a mosque, recipient, or Mosque Admin before enabling Pay Now donations. Verification is not a guarantee that every campaign statement is complete, current, or error-free. The recipient and Mosque Admin remain responsible for campaign accuracy, authority, records, use of funds, Gift Aid eligibility, and lawful fundraising.

If you are unsure about a campaign, contact the recipient directly or contact MosqueMe before donating.

4. MosqueMe's Role

MosqueMe provides technology used to create donation pages, open web checkout, record donation activity, display campaign totals, provide admin reporting, and support donation-related queries.

Unless clearly stated otherwise:

• MosqueMe does not operate the recipient mosque or charity.
• MosqueMe does not decide the recipient's charitable purposes.
• MosqueMe does not control how the recipient uses donations after payout.
• MosqueMe does not provide tax, legal, financial, religious, or fundraising advice to donors.
• MosqueMe does not sell digital content, subscriptions, or app functionality in exchange for a donation.

MosqueMe may pause, reject, remove, restrict, investigate, support a Payment Provider refund or reversal process, or report a campaign or donation where we reasonably believe this is needed for donor protection, platform safety, legal compliance, payment-provider rules, app-store rules, charity-law compliance, fraud prevention, sanctions or financial-crime controls, or protection of MosqueMe, donors, recipients, or the public.

5. Payment Processing

Payments are processed using the Payment Provider shown at checkout. The payment forms are designed so MosqueMe does not receive or store your full card number or card security code.

The Payment Provider handles the payment arrangements shown at checkout. Donations are intended for the named recipient, while disclosed MosqueMe Platform Fees and any Optional MosqueMe Tip selected by the donor are paid to MosqueMe. Payment Processing Fees may be charged by the provider, banks, card networks, or wallet services under their rules.

The donation page or checkout must not ask you to enter card details directly into a MosqueMe-owned form unless the form is a Payment Provider-hosted or Payment Provider-secured card element. MosqueMe must not store your full card number or card security code.

Payment Providers and wallet services, card issuers, banks, and payment networks may have their own terms, privacy notices, fraud checks, authentication steps, refund rules, and dispute processes.

6. Fees and Amount Received by the Recipient

MosqueMe will show fees before asking for payment details. The fee display should include, where known:

• your donation amount;
• the MosqueMe Platform Fee retained by MosqueMe;
• any Optional MosqueMe Tip selected by you;
• any Payment Processing Fee or estimate;
• the total amount you will pay;
• the estimated amount received by the recipient before Gift Aid; and
• worked examples showing both small donations and higher-value donations under the MosqueMe Platform Fee model.

MosqueMe uses an add-on fee model for Pay Now donations: total payment = donation amount + MosqueMe Platform Fee + Payment Processing Fee + any Optional MosqueMe Tip selected.

Where the MosqueMe Platform Fee described in these terms applies, it is:

• 3% of the donation amount; and
• capped at GBP 0.99 per donation.

There is no minimum MosqueMe Platform Fee. This Platform Fee is retained by MosqueMe for operating and supporting the MosqueMe donation platform, including costs such as domain, hosting, security, monitoring, mosque verification, support, receipts, records, platform development, and fundraiser tools.

Payment Processing Fees are charged to cover costs charged by payment providers, banks, card networks, or wallet services. Payment Processing Fees are separate from the MosqueMe Platform Fee and are not capped by MosqueMe. MosqueMe must not hide platform revenue inside a Payment Processing Fee.

The Optional MosqueMe Tip is off by default. The donation page may offer GBP 0, GBP 1, GBP 2, or a custom amount. Choosing GBP 0 must remain available before payment. Any Optional MosqueMe Tip is retained by MosqueMe to support the platform and is not a donation to the receiving mosque, charity, or charitable organisation.

Examples, excluding Gift Aid and assuming the Optional MosqueMe Tip is GBP 0:

Do not rely on wording such as "100% goes to the mosque" unless the page clearly confirms that all MosqueMe Platform Fees, payment-provider fees, card fees, wallet fees, bank fees, and other payment costs are covered separately and the recipient actually receives the full donation amount.

If any fee, tip, or support amount is optional, the donation page must offer a clear way to choose zero or remove the optional amount before payment.

7. Gift Aid and Tax

Gift Aid is disabled unless the receiving mosque, charity, or charitable organisation is verified as eligible and the donation page shows a valid Gift Aid declaration for that recipient. Gift Aid applies to the recipient named on the donation page, not to MosqueMe.

MosqueMe does not claim Gift Aid from HMRC and does not decide whether a donation is eligible for Gift Aid. The recipient is responsible for Gift Aid eligibility, declaration wording, HMRC claims, audit trail, tax records, donor explanations, donor questions, corrections, refund or chargeback effects, and any Gift Aid policy it applies.

Where Gift Aid is enabled, MosqueMe may collect, store, and pass Gift Aid declaration details to the recipient as the donation platform. These details may include your full name, home address, postcode, declaration text, donation reference, donation amount, recipient name, date/time, and audit information. MosqueMe may use these details for platform records, legal compliance, security, audit, accounting support, and recipient administration, but the recipient remains responsible for its Gift Aid claim and records.

Gift Aid name and home address are collected only where Gift Aid is selected or required for a valid Gift Aid record. They must not be used for marketing unless there is a separate lawful basis and any required marketing consent.

You must donate your own money and must only make a Gift Aid declaration if you understand and meet the tax requirements shown on the donation page. If you have not paid enough UK Income Tax or Capital Gains Tax to cover Gift Aid claimed on all your donations in the relevant tax year, HMRC may ask you to pay the difference.

Gift Aid must not be claimed on MosqueMe Platform Fees, Payment Processing Fees, tips, company donations, donor benefits, or ineligible donations unless the recipient has confirmed that the claim is lawful and has records to support it.

MosqueMe does not provide tax advice. A payment-provider receipt or MosqueMe payment confirmation is not automatically a Gift Aid receipt or tax receipt unless it clearly says so.

For Gift Aid questions, changes, cancellations, refund effects, chargeback effects, or tax-record issues, contact the receiving mosque, charity, or charitable organisation first.

If a donation is refunded, cancelled, disputed, charged back, or found to be ineligible, the recipient may need to correct Gift Aid records, cancel or amend a declaration record for that donation, or repay Gift Aid to HMRC.

8. Donor Identity, Public Anonymity, and Privacy

Donation pages may let you choose:

• whether your name is shown publicly;
• whether your message of support is sent to the Mosque Admin;
• whether your message of support is shown publicly after moderation; and
• whether the recipient may use your name or contact details for optional thanks or follow-up that is not required for payment, receipt, refund, Gift Aid, audit, fraud prevention, or legal compliance.

Public anonymity means other public viewers see "Anonymous" or similar wording instead of your name. It does not mean the donation is anonymous to MosqueMe, the Payment Provider, the recipient, banks, HMRC, regulators, law enforcement, fraud-prevention providers, or others where disclosure is lawful and necessary.

Public display choices, recipient administrative access, Gift Aid details, and marketing/contact preferences are separate. Choosing public anonymity does not prevent MosqueMe, the Payment Provider, the recipient, or relevant authorities from accessing information needed for payment, receipt, refund, Gift Aid, audit, fraud prevention, legal compliance, or complaints.

Donations to religious organisations may reveal or suggest religious belief. MosqueMe will process this information only for the purposes described in our Privacy Policy and only where we have a lawful basis under UK GDPR and, where required, a condition for special-category data. MosqueMe will not use donation history to infer religious belief for advertising, profiling, rankings, or unrelated marketing without a separate lawful basis and, where required, explicit consent.

Before payment, the donation page should link to the Privacy Policy and explain the main donor data uses in plain English, including receipt email, public anonymity, mosque-admin donor visibility, Gift Aid details where selected, payment-provider processing, fraud prevention, audit, legal compliance, and retention.

Donation administration, receipts, refunds, fraud prevention, complaints, and Gift Aid are separate from marketing. MosqueMe and the recipient will only use donor contact details for marketing where permitted by data-protection and electronic-marketing law.

9. Public Donor Lists and Messages

Public contributor lists should show donor names only where the donor has chosen public display. Otherwise, public views should show "Anonymous" or similar wording.

Messages of support should be sent to the Mosque Admin only where the donation page says this will happen, or where the donor chooses that option. Messages should be shown publicly only where the donor has opted in and the message has passed moderation.

Do not include private, sensitive, or third-party personal information in a public message. MosqueMe and the recipient may review, moderate, hide, redact, reject, or remove donor messages. We will not materially change the meaning of a donor message without the donor's consent.

10. Campaign Purpose, Targets, and Religious Categories

Campaign pages should explain what donations are intended for. Where a campaign raises money for a specific purpose, the recipient is responsible for using donations consistently with that purpose and with charity law.

Before accepting donations, each specific-purpose campaign should state what happens if the target is exceeded, not reached, cancelled, or can no longer be achieved, including whether funds may be used for the recipient's wider charitable purposes.

The recipient should explain, where relevant:

• what happens if the campaign raises more than its target;
• what happens if the campaign does not reach its target;
• what happens if the stated purpose becomes impossible, unlawful, or impractical;
• whether donations may be used for a broader charitable purpose; and
• whether any refund or repurposing rules apply.

MosqueMe does not decide whether a campaign is eligible for Zakat, Sadaqah, Waqf, Fidya, Kaffarah, or any other religious category. The recipient is responsible for any religious classification shown on the campaign page. Donors should consult the recipient or a qualified adviser if unsure.

MosqueMe may require the recipient to update campaign wording or pause donations if the purpose, target, recipient, religious classification, or use-of-funds wording is unclear.

11. Refunds

Donations are normally final once processed because they are voluntary gifts to the recipient.

Unless the donation page clearly says otherwise, the donation amount is intended to be paid to the receiving mosque, charity, or charitable organisation through the Payment Provider. MosqueMe does not normally hold the donation amount as the receiving charity, decide recipient refund requests, or fund refunds for the recipient. MosqueMe only retains its disclosed MosqueMe Platform Fee, subject to these terms.

The receiving mosque, charity, or charitable organisation is responsible for handling donation refund requests under its own donation acceptance, refusal, return, refund, trustee, charity-law, and accounting policies. MosqueMe does not promise that the recipient will approve, fund, or be legally able to process a refund.

For donor-entered wrong amounts, changed-mind requests, discretionary requests, goodwill requests, campaign-related requests, or questions about how funds will be used, contact the receiving mosque, charity, or charitable organisation first. These are recipient decisions, not normal MosqueMe refund decisions.

If you believe a payment was unauthorised, fraudulent, or made using a stolen card, wallet, bank account, or payment account, contact your bank, card issuer, or Payment Provider immediately. They are the first route for unauthorised payment, fraud, chargeback, and payment-account protection issues. Donors should not use MosqueMe as the first route for unauthorised-payment or fraud refund requests. MosqueMe may review platform records only where required by law, Payment Provider rules, a regulator, law enforcement, a bank or card network, or where the issue is raised by the receiving mosque, charity, or an authorised Mosque Admin.

If the issue appears to be a payment-system issue, such as a duplicate charge, failed checkout, missing receipt, payment-reference issue, or amount charged being different from the amount confirmed at checkout, contact the receiving mosque, charity, or charitable organisation first with your payment reference or receipt. The authorised Mosque Admin or recipient may ask MosqueMe to review the platform payment record and raise the issue with the relevant Payment Provider where MosqueMe support is technically needed. The outcome may depend on the Payment Provider, the card issuer, the bank, card-network rules, and applicable law.

If the receiving mosque, charity, or charitable organisation decides under its own policy or legal duties that a refund may be processed, the authorised Mosque Admin or recipient may ask MosqueMe to support the Payment Provider process where MosqueMe support is technically needed.

MosqueMe may also review, pause, report, or support a Payment Provider reversal or refund process where required by law, regulator direction, court order, Payment Provider rules, card-network rules, sanctions or financial-crime controls, fraud prevention, or platform safety. This does not make MosqueMe the refund contact or refund decision-maker for donation or campaign refund requests that belong to the recipient.

Refunds are not automatic. If the donation has already been paid out, any refund request will normally depend on the receiving organisation's refund policy, charity-law duties, available funds, trustee or authorised decision, and Payment Provider rules.

12. When Refunds Are Not Automatic

A refund is not automatic just because:

• you changed your mind after donating;
• the campaign target is not reached;
• the campaign raises more than the target;
• the campaign end date changes;
• the mosque or charity changes operational plans but can still use funds for the stated or legally permitted charitable purpose;
• a public donor name or message is hidden, moderated, or removed;
• Gift Aid is unavailable or later found to be ineligible;
• a donor expected a non-donation benefit, app feature, badge, ranking, subscription, digital content, or service that was never offered as part of the donation; or
• the donation has already been paid out and the recipient does not approve or cannot lawfully make the refund.

This does not affect any legal right to a refund where the law requires one.

13. Refund Fees and Payment Costs

For discretionary refunds, goodwill refunds, donor-entered wrong amounts, changed-mind requests, and campaign-related refund requests, the receiving mosque, charity, or charitable organisation normally handles the request under its own refund policy and legal duties. MosqueMe does not promise that the recipient will approve, fund, or be legally able to process a refund.

MosqueMe Platform Fees and Optional MosqueMe Tips are normally non-refundable unless a refund of that amount is required by law, Payment Provider rules, card-network rules, or caused by MosqueMe's proven technical error.

Payment Processing Fees, including payment-provider, card, wallet, bank, or payment-network fees, are normally non-refundable where they are not returned by the Payment Provider, unless a refund of those fees is required by law, Payment Provider rules, card-network rules, or caused by MosqueMe's proven technical error.

If a refund is required because of MosqueMe's proven technical error, a duplicate caused by MosqueMe, failed verification, a legal requirement, or a Payment Provider, card-network, regulator, court, or law-enforcement decision that applies to MosqueMe, MosqueMe will not keep the MosqueMe Platform Fee or Optional MosqueMe Tip for the refunded part unless the law or Payment Provider rules allow a different result.

Payment Providers may not return original Payment Processing Fees to MosqueMe or the recipient when a refund is processed. The amount returned to the donor may therefore depend on the reason for the refund, the law, the campaign wording, the recipient's decision, the amount still available to the recipient, and Payment Provider rules.

MosqueMe will not charge a separate donor refund-handling fee unless this is clearly disclosed before the donation or permitted by law.

14. How to Request a Refund

For refund requests, contact the receiving mosque, charity, or charitable organisation first using the contact details shown on the campaign page, receipt, mosque profile, or the mosque's official website. MosqueMe does not normally decide or fund refunds because the donation is paid to the receiving mosque, charity, or charitable organisation.

Do not use MosqueMe as first-line refund support for donor-entered wrong amounts, changed-mind requests, discretionary requests, goodwill requests, campaign-related requests, or questions about how the recipient will use funds. Those requests should go to the receiving mosque, charity, or charitable organisation first and depend on its own policy and legal duties.

If you believe a payment was unauthorised, fraudulent, or made using a stolen card, wallet, bank account, or payment account, contact your bank, card issuer, or Payment Provider immediately. They are the first route for unauthorised payment, fraud, chargeback, and payment-account protection issues. Donors should not use MosqueMe as the first route for unauthorised-payment or fraud refund requests. MosqueMe may review platform records only where required by law, Payment Provider rules, a regulator, law enforcement, a bank or card network, or where the issue is raised by the receiving mosque, charity, or an authorised Mosque Admin.

If the issue appears to be a payment-system issue, such as a duplicate charge, failed checkout, missing receipt, payment-reference issue, or amount charged being different from the amount confirmed at checkout, contact the receiving mosque, charity, or charitable organisation first with your payment reference or receipt. The authorised Mosque Admin or recipient may ask MosqueMe to review the platform payment record and raise the issue with the relevant Payment Provider where MosqueMe support is technically needed. The outcome may depend on the Payment Provider, the card issuer, the bank, card-network rules, and applicable law.

Where the receiving mosque, charity, or charitable organisation has decided under its own policy and legal duties that a refund may be processed and MosqueMe support is technically needed, the authorised Mosque Admin or recipient may ask MosqueMe to support the Payment Provider process.

MosqueMe Platform Fees, Optional MosqueMe Tips, and non-recoverable Payment Processing Fees are normally non-refundable unless required by law, Payment Provider rules, card-network rules, or caused by MosqueMe's proven technical error.

When contacting the receiving mosque, charity, Payment Provider, bank, card issuer, or authorised payment-support route where appropriate, include:

• your full name;
• donation email address;
• donation date;
• donation amount;
• campaign name or link;
• payment reference, payment-provider receipt, or MosqueMe receipt if available;
• reason for the refund request;
• whether the request is about a donor-entered amount, a duplicate charge, a payment-system error, or a campaign-related issue; and
• whether you have already contacted your bank, card issuer, or the receiving mosque or charity.

Where the receiving mosque or charity authorises a refund under its own policy or legal duties, or where a refund is required by law or Payment Provider rules, and the refund is technically possible, the refund will normally be processed through the Payment Provider back to the original payment method used for the donation. Refunds are not normally sent to a different card, bank account, or person.

The timing and amount of any refund depends on the receiving mosque or charity's decision, its refund policy, available funds, Payment Provider rules, the payment method, card issuer, bank, and any legal requirements. Card refunds often take around 5 to 10 business days after they are initiated, but can take longer.

15. Chargebacks and Bank Disputes

If you raise a chargeback or dispute with your bank or card issuer, the bank, card issuer, card network, or the Payment Provider will handle that process under its own rules. MosqueMe and the recipient may need to respond through the relevant Payment Provider or card network.

Do not pursue a recipient refund request and a bank chargeback for the same donation without telling the recipient and any relevant payment-support route, because this can cause duplicate claims and delays.

Any recipient refund request or MosqueMe payment-support review may be paused while a chargeback or dispute is active.

16. Prohibited Donations and Vulnerable Donors

You must not use MosqueMe to donate, raise, collect, route, or attempt to route funds:

• from an illegal source;
• for an illegal purpose;
• in breach of sanctions, counter-terrorism, anti-money-laundering, fraud, bribery, tax, charity, or payment laws;
• using a payment method you are not authorised to use;
• if you do not have capacity to make the donation;
• to mislead donors about who receives the funds or how funds will be used;
• to impersonate a mosque, charity, imam, trustee, officer, donor, or admin;
• to pressure vulnerable people to donate; or
• in any way that breaches these terms, the MosqueMe Terms, Payment Provider rules, or applicable law.

MosqueMe and recipients must not pressure vulnerable people to donate. MosqueMe may report suspected unlawful activity to the recipient, Payment Provider, bank, regulator, law-enforcement authority, charity regulator, or other appropriate body.

17. Apple, Google, Wallets, and App-Store Position

The MosqueMe app is free. Donations linked from the app should open outside the app in the device browser on donate.mosqueme.com or another external web page approved by MosqueMe, through the donation website rather than a purchase within the app.

Donations must not unlock digital app features, paid content, subscriptions, badges, rankings, visibility boosts, app access, or other in-app benefits.

Apple, Google, and app stores are not recipients, sponsors, fundraisers, payment processors, Gift Aid administrators, or refund decision-makers for MosqueMe campaigns.

Apple Pay or Google Pay will be offered for donations only where MosqueMe, the recipient, and the Payment Provider have completed any required wallet, nonprofit, or payment-provider approvals and the payment method is permitted for that donation flow.

18. Complaints and Concerns

If your concern is about payment processing, payment confirmation, a duplicate charge, or a technical checkout issue, contact the receiving mosque, charity, or charitable organisation first with your payment reference or receipt. The authorised Mosque Admin or recipient may ask MosqueMe to review the platform payment record and raise the issue with the relevant Payment Provider where MosqueMe support is technically needed. The outcome may depend on the Payment Provider, the card issuer, the bank, card-network rules, and applicable law.

If your concern is about a refund decision, how the recipient uses funds, campaign accuracy, mosque authority, Gift Aid, or campaign wording, contact the recipient first.

If you suspect a payment was unauthorised or fraudulent, contact your bank, card issuer, or Payment Provider immediately. If you suspect impersonation, unauthorised fundraising, misuse of a campaign, or platform abuse, notify MosqueMe through the platform-safety route on the help site so MosqueMe can review platform safety and cooperate with relevant parties where required.

MosqueMe will aim to acknowledge donation complaints within 5 working days and will try to resolve or route the issue as quickly as reasonably possible. Complex cases may take longer, especially where a card issuer, a bank, the recipient, a charity regulator, or law-enforcement body is involved.

Where relevant, donors may be signposted to the Fundraising Regulator, Scottish Fundraising Standards Panel, Scottish Fundraising Adjudication Panel, Charity Commission, OSCR, FCA, ICO, Payment Provider, bank, or another regulator depending on the issue and jurisdiction.

19. Liability

Nothing in these terms limits or excludes liability where the law does not allow us to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Subject to that:

• The recipient is responsible for its acts, omissions, campaign statements, charity-law decisions, use of donations, Gift Aid claims, and external donor communications.
• MosqueMe does not guarantee that a campaign will meet its target or that donations will achieve a particular outcome.
• MosqueMe is not responsible for delays, declines, chargebacks, bank actions, card issuer decisions, Payment Provider checks, or payout holds outside MosqueMe's reasonable control.
• MosqueMe is not responsible for losses caused by inaccurate information provided by a donor, recipient, Mosque Admin, bank, card issuer, Payment Provider, or third party.

Your statutory rights and any rights that cannot legally be excluded are not affected.

20. Changes

MosqueMe may update these Donation & Payment Terms from time to time. The latest version will be available on the MosqueMe help or donation site.

If a material change affects active campaigns or donor rights, MosqueMe should take reasonable steps to make the change clear.

21. Law and Jurisdiction

These Donation & Payment Terms are governed by the laws of Scotland, unless mandatory law gives you additional rights in your country or region. The courts of Scotland will have non-exclusive jurisdiction, subject to mandatory consumer, charity-law, fundraising, or data-protection rules that apply.